After 35 years as an HSBC employee, I retired officially in April, 2013. Over the years as we have travelled to Arizona in the fall I have made my arrangements with Human Resources for my benefits coverage for the the following year. With all the paper work required to transition to retirement status last spring I thought I had everything organized. I explained that we would be leaving in August for at least 7 1/2 months and would everything be in order while we were gone. It seems nothing was organized and I missed the deadline to updated my/our health benefit status for 2014.
We are now in "default" status which means I have minimum coverage for health and no dental and Bob has no coverage what so ever, maybe not even MSP for 2014.
I have spent the last two days trying to sort through this dilemma between HSBC and Sunlife, the company that manages my retirement benefits. As of tonight I have not received a response from either company.
I am so disappointed with my life work's company, HSBC, that I have been treated with such little regard. I accept responsibility that I didn't follow up but to be dismissed with so little compassion leaves a very sad and bitter feeling with me.
We will survive and we are thankful we have our Provincial Medical coverage. But I will never be able to say that I have been a proud employee of HSBC. Sad to say, but true.
On a brighter note, nope, don't think there was a brighter note today...we had a less than steller lunch out trying to make something happier happen for the day ....a quiet afternoon back at the RV ...it is humid, warm and breezy with a somewhat tropical feel to the day.
It will be interesting to see what the responses will be from either company. This blog post is primarily for my own benefit. A little venting and also a written record of the situation I find us in.
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